FAQ's

Do I need an appointment?

Yes, an appointment is essential. Each bride is allocated 50 minutes to enjoy a calm and peaceful shopping experience with an experienced stylist, who is there to help you find the gown of your dreams. The good news is, appointments can be secured in just a few clicks, by using our online booking system.

We respect your time so please respect ours, if you are unable to attend your appointment please let us know as soon as possible.

Do you charge for appointments?

Yes, for first appointments there is a $30 fee that is refundable against the purchase of a gown.

How many people can come to my appointment?

It’s important to bring a supportive and honest crew along to your appointment, but as we are a small boutique it’s best to keep numbers to max two (2) guests, plus the bride-to-be. * PLEASE NOTE THIS IS SUBJECT TO CHANGE DUE TO COVID-19 GUIDELINES

If you have a large shopping party, we will try to accommodate you with a mid-week appointment.

How far in advance should I start my hunt for my dream gown?

We recommend starting your dress hunt 9-12 months out from your wedding and the sweet spot to purchase your gown is 6 to 8 months out from your big day. If you’ve not yet set the date or your wedding is more than a year out, you’re best to hold off on making an appointment to try on dresses. We wouldn’t suggest shopping more than a year in advance because styles change and often the date and venue play a big role in the style of dress you select.

My wedding is just around the corner, do your brands cater to rush brides?

You may just be in luck, most of our brands offer a rush option. However, a rush fee applies and varies by brand. Drop us an email if there’s anything we can assist with.

How do you work out the best size to order and will I need alterations?

Your gown is ordered to your closest size and every bride is advised that to ensure a perfect fit some alterations will be needed, this can be explained in detail at your appointment. We have a network of seamstresses that we can refer you to who will work with you to ensure your gown fits perfectly.

What do I need to bring to my appointment?

An open mind and some lovely shopping companions is all you need, we have the rest!

What is a Trunk Show?

A Trunk Show is when a brand sends us a selection of gowns that we don’t usually carry for brides to view. This is usually held as a special event and lasts one or two weeks. Keep an eye on our Instagram page for updates.

What is the price range of your gowns?

$1,900-$8,000.

Do you carry accessories and veils to match with my dress?

Do we ever! We’ve worked with our favourite accessory designers to bring you a curated selection of jewellery and hair accessories. We also have a range of veils to try on with our dresses to complete your look. Some of veils and accessories are also available to purchase online.